IT Crisis and Incident Management - How to be more resilient and trustworthy

What Incident Communication Can Fix - And What It Genuinely Can't

Neb

Published on: 21/05/2026

Structured incident communication solves specific problems - and can't solve others. Here's the honest breakdown of what changes and what doesn't, so you can make the right investment decision

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When to Hire an Incident Communication Consultant - And When Not To

Neb

Published on: 19/05/2026

Not every company needs an incident communication consultant. Here's an honest breakdown of when the investment makes sense - and when you should solve it differently first.

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Incident Communication Plan: Why Silence During an Outage Costs More Than the Downtime

Neb

Published on: 06/05/2026

During a major IT incident, two conversations happen simultaneously. Most companies only manage one.

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Your Tools Are Working. Your Incident Is Still a Disaster. Here's Why

Neb

Published on: 13/04/2026

Incident Communication failures.

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